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Job Responsibilities:
• Provide quality customer service to customers over the phone.
• Remain up-to-date with the latest information that impacts the delivery of service to the customers.
• Listen, probe and question in order to clarify and understand customer needs.
• Provide customer feedback for continuous improvement.
• Understand, analyze and calculate bill statement in order to provide clear explanations to customers.
• Maintain a high degree of responsibility towards customer confidentiality.
Job Requirements:
• Min SPM (min pass in Math, BM, Eng) + 1 year accumulated fulltime working experience in CS, Sales, Mktg. Fresh Diploma holders / Fresh grads will also be considered.
• Customer oriented with good interpersonal and communication skills.
• Proficient in English Language. Bahasa Malaysia and Chinese dialects.
• Able to work in a flexi shift.
• Computer literacy (E-mail applications, operates Windows 95/97).
• Must posses own transport.
If you are interested in this job opportunity, please apply online at:
http://www.adecco-asia.com/malaysia/Candidates_JobDetails.asp?jobCode=SA0909013
Please contact Razif/Samuel at +603 55128877 for more information.
For more jobs opportunities with Digi, click on http://www.adecco-asia.com/malaysia/Digi/index.htm
We regret that only short listed candidates will be notified.
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